Because your trust begins with security

The Pitchy video creation tool provides secure access through a unique user identifier, fully compatible with two-factor authentication (2FA) and corporate SSO systems. This setup allows your teams to access the Pitchy platform with complete confidence, in an environment that complies with European cybersecurity standards.

Yes. To ensure secure access, Pitchy includes two-factor authentication (2FA). Users must confirm their identity with a second factor, in addition to their password, before accessing their account.

Yes, Pitchy can be connected to your internal authentication system through SSO, allowing your users to log in with their usual credentials in a secure, centralized environment.

Yes, team members can have different access levels in Pitchy.
Admins can set or change roles depending on what each user needs.

Roles are set by the administrator, who controls access and decides which actions each user can or can’t perform.

With Pitchy, you decide who can edit your brand assets. Admins can grant or limit access to keep projects consistent.

Access to data is strictly controlled. Only our Support and Customer Success teams can access it when necessary, and only with the client’s approval. All access is individual and logged, in line with GDPR requirements and cloud security.

Personal data is retained for the duration of the contract.

Pitchy protects customer data against any loss through daily encrypted backups stored on separate servers.

Pitchy ensures the security of user data through a set of technical and organizational measures, including GDPR compliance, secure authentication, regular penetration testing, and data hosting in Europe.

All data and videos processed by Pitchy are hosted on secure servers located in Dublin, Europe, ensuring optimal protection and full GDPR compliance.

To ensure the security of your content, Pitchy relies on AWS data centers certified to ISO 27001, a guarantee of reliability, compliance, and a high level of protection.

Pitchy’s Chief Technical Officer (CTO) also assumes the role of Data Protection Officer (DPO). He ensures that employees are properly trained in data protection and supervises all security incident management processes.

Yes, Pitchy applies the principle of data protection by design, with strict access control and integrated cybersecurity best practices.

Pitchy applies the Privacy by Design principle by integrating confidentiality and security at every stage of development.

Pitchy integrates artificial intelligence features designed to simplify your video creation process by generating scripts, providing subtitles, and analyzing image metadata to optimize the visual output. All data used by these modules is processed in real time and not stored.

The data processed by Pitchy’s AI tools is strictly limited to what is necessary for video creation and is deleted immediately after processing.

The AI complies with industry security standards such as ISO 27001 and NIST, as well as local and international data-protection regulations, including the GDPR in Europe.

Depending on the type of data and the specific application of the AI, data can be stored and secured in the region where you use our AI video editing platform. The data are encrypted both at rest and in transit to prevent unauthorised access. If the data are sensitive or personal, they're anonymised or pseudonymised to protect individual identities. Only authorised staff have access to the data, and strict access control policies are in place to ensure security. Regular security audits are conducted to identify and correct potential vulnerabilities, and penetration tests and risk assessments are also regularly performed.

Data are retained only as long as necessary to achieve the objectives for which they were collected, after which they are securely deleted.

All copyright related to AI-generated content belongs to the client. Pitchy guarantees that its AI tools comply with copyright laws and do not reproduce protected works.

Yes, the Pitchy platform is highly secure. Annual white box penetration tests, conducted by a certified service provider, along with regular internal tests, allow us to identify and correct any potential vulnerabilities, thereby ensuring optimal data and user protection.

Pitchy offers several advanced security options: you can enable Single Sign-On (SSO), Two-Factor Authentication (2FA), and mandatory password reset upon first login. Administrators also have role and permission management tools to control the actions available to each team member.

Users are required to define a new password immediately upon their first login.

No, by default, Pitchy does not collect any sensitive data; only the information necessary for the proper functioning of the service is used. Data processing is exclusively limited to the information required for service execution

Yes, all data managed by Pitchy is encrypted at every stage. AWS servers use AES-256 encryption, and all communications go through the TLS 1.3 protocol.

Pitchy ensures service continuity through redundant systems, daily encrypted backups, and a disaster recovery plan tested annually.

Maintenance operations are planned and communicated in advance.

Our clients can contact us at any time, 24/7, via our dedicated support service.
The support team continuously monitors the security and reliability of the platform.